In the event of a property claim (typically buildings, contents, equipment, tools, material or income loss):

  • Step 1 – Protect the property from any further damage.
  • Step 2 – Call police, fire and any utility that may need to be notified.
  • Step 3 – Take pictures and videos of any damage before having emergency repairs made.
  • Step 4 – Gather facts of loss, witness information and complete an accident report.
  • Step 5 – If non-emergency, report the claim to us at If it is an emergency, contact the insurance carrier’s 24-hour claims reporting intake.

Important Tips:

  • Do not discard any damaged property until the claims adjuster gives you the authority to do so.
  • Start gathering estimates to repair damage but do not authorize work to begin until authorized by the claims adjuster.